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| Available Used Equipment and Refurbished Models |
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The purchase of a used analyzer from us includes the following services:
- QC'ed to original product specification
- Certain parts depending on analyzer are provided new (i.e. infrared cylinders, microwave magnetron)
- Factory warranty (6 months)
- Technical support
- Applications support in the laboratory
- Available programs from archive (over 6,000)
- Factory service and calibration
- Availability of spare parts
In essence, we understand that there is a market for used and refurbished equipment. Our policy is to provide you the same value-added programs as if you purchased a new analyzer. In addition, your analyzer should perform the same as a new analyzer. However, please keep in mind, for these reasons the price of our used equipment will be more than what you will find on an auction site or from used equipment dealer.
We suggest that you carefully compare the benefits of our added-value programs versus what the other source can provide. Our goal is not just to sell you a moisture analyzer, but to provide you a turn-key solution to some production issue that merits testing for moisture. To deliver you a product that you implement into your process with no applications development, and generally with just some minimal validation testing.
This in itself can save you hours of testing and sometimes frustrating correlation work to determine the proper settings of the analyzer. The bottom line is that we only want to earn your business if you believe that the premium you’ll pay for our used product will have some benefit to you and your company.
Please remember the purchase of most any technical product is only as good as the technical support that comes along with it. We hate to see any of you buy a product with our name on it that doesn’t meet your expectations. However, we hope you understand from a business point of view, that our paying customer desire our time we have available to support our products.
Therefore, if you buy a product from us you’ll be assured of many years of useful live from the used analyzer. If you buy it from any where else, there is little to no assurance of the quality of the analyzer and the level of support you’ll get.
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